Frequently Asked Questions

  • What does Shelter-in-place mean for schools?

  • What do I do if I need MY Skyward login reset or need help logging in?

  • What do we do if my student gets locked out of their account?

  • What is the status of campuses reopening?

  • What is Prosper’s plan for education of students during the closure?

  • Who do I contact for information or questions during this time?

  • What about my student's Dual Credit classes?

  • If the work being assigned to students during this time is mandatory, how will it be assessed?

  • What do I do if I am having technical difficulties with campus/district equipment?

  • What do I do if my student needs assistance with work assigned?

  • How will attendance be taken during this time?

  • How will grades be calculated during this time?

  • Is there an avenue to receive lunch for my student during this time?

  • How will my student receive his/her special services normally received?

  • What will I do if I had a 504 or ARD meeting scheduled during this time?

  • How do I get my student’s medication that was at their school?

  • When is Prosper planning to return to normal operating procedure for school?

  • How will I know if a Prosper ISD event has been canceled?

  • Will we have to make up the days?

  • Are academics, athletics, and fine arts events still taking place?

  • Will kindergarten screening still take place?

  • Will UIL activities resume and if so when?

  • How will STAAR be handled this year?

  • How will this impact accountability ratings for Texas schools?

  • What if I am a Senior and I still need one or more EOC exams to graduate?

  • Will various tryouts previously scheduled still take place?

  • Will there be changes to graduation?

  • Will Prom still happen? If so, when?

  • What is this doing to construction of new campuses opening in August?

  • How will this impact school funding?

  • How will this impact the upcoming school board elections?

  • What is Prosper doing to sanitize facilities and buses?

  • Is Prosper still hiring for next year?