Virtual Health for Scott & White HMO
Welcome to MDLIVE.
This valuable benefit has been provided to you by your health plan. To help us direct you to the MDLIVE site that is right for you, please click on one of the options below.
- Prosper ISD
- Benefits 2021 - 2022
Benefits 2021 - 2022
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Welcome to the Benefits Website!
FBS Call Center is Available for login assistance and Benefits questions:
Monday - Friday, 8AM -5PM
(866) 914 - 5202
Make sure to check the archived Did You Know? Benefit Newsletters for how to's and important links for Open Enrollment and Plan Information
Cannot find the answer to your question? Please email Benefits@prosper-isd.net
Telehealth
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Telehealth
Virtual Health for BCBS
Getting care when and where you need it is more important than ever. Your BCBSTX coverage includes TRS Virtual Health, so you have access to convenient, quality health care from home or on the go, without having to travel to a doctor’s office.
View the TRS Virtual Health flier for more information. It is also available in Spanish.
TRS Virtual Health, powered by RediMD™
RediMD provides quality primary care medical service with live, face-to-face diagnosis and treatment online or by phone. You can see or speak with a board-certified physician who can diagnose and recommend conservative treatment 24/7.
TRS Virtual Health, powered by Teladoc®
Teladoc physicians have an average of 15-20 years of clinical experience and are board-certified in Family Medicine, Internal Medicine, Pediatrics or Emergency Medicine.
For more information and to set up your account, visit Teladoc for TRS-ActiveCare
Need Your Insurance Card?
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Insurance Cards
Insurance Card Information
Returning EmployeesYour current Insurance Cards are good for the 21-22 School Year. Returning employees will receive NEW Medical cards ONLY IF you CHANGED Medical Insurance plan or if you are on the High Deductible (HD) Medical Insurance plan plan.
New Employees ONLY-your cards are being processed and will be mailed out to you within 2 weeks of completing your enrollment for the 21-22 School year. Please reach out to benefits@prosper-isd.net if you need assistance prior to receiving your cards. Feel free to reach out any of the carriers below.
Need a new card???
BCBS: You can use the BCBSTX App, go online to www.bcbstx.com/trscarestandard and log in to Blue Access, or call a Personal Health Guide at 1-866-355-5999.
Scott and White HMO: You can download the MyBSWHealth app or sign up for the Member Portal to access your HMO Account. https://my.bswhealth.com/login or call 1-800-321-7947, 7 AM to 7 PM, Monday – Friday
Dental PPO plans: Go to LincolnFinancial.com, and click on LOG IN/REGISTER on the home page. Select REGISTER. or call: 1-800-423-2765
Dental HMO plan::Go to http://ldc.lfg.com/ or call: 1-888-877-7828, 8 a.m.-10 p.m. ET, Monday to Friday.
CVS Caremark: Temporary Card: https://drive.google.com/file/d/1-fULceMaVg_Ne_y4RBts3Rj1xY48eWKa/view call: 1-866-355-5999 to have them send you a permanent card.
Superior Vision: Temporary Card: https://drive.google.com/file/d/1-j-JxrgeiQ0oLTkIj83H-c2tLwq5naZR/view or call: 1-800-507-3800 to have them send you a permanent card.
Healthcare and Dependent Care FSA: Go to: https://docs.mgmbenefits.com/external.aspx?DocID=620232&InBrowser=1 for directions on how to register online or call: 1-800-274-0503
Health Savings Account HSA: Go to https://www.eecu.org/home or download their mobile app: https://docs.mgmbenefits.com/external.aspx?DocID=3321680&InBrowser=1
Temporary Cards
BenefitsHUB
Plan Websites
403(b) and 457 Information
Qualifying Life Event
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Qualifying Life Event
A Qualifying Life Event allows you to make changes to Medical, Dental, Vision and Flexible Spending Accounts within 30 days of the event. A change in your situation can make you eligible for a special enrollment period, allowing you to make changes in these benefits outside the yearly open enrollment period. You only have 30 days from the date of the life event to complete this process.
Please click on the link to complete the Prosper ISD Benefits Change Form and be prepared to attach the supporting documentation listed below related to your life event.
Supporting Documentation:
1. Birth: Please add the child(ren) in the BenefitsHUB under Dependent Information before completing the form. Do not wait for the SSN or Birth Certificate. We will require these at a later date.
2. Adoption: Please add the child(ren) in the BenefitsHUB under Dependent Information before completing the form. Adoption papers.
3. Marriage: Please add your new spouse in the BenefitsHUB under Dependent Information before completing the form. Marriage license.
4. Death: Death certificate
5. Divorce: Divorce decree (first and last pages only with judge's signature)
6. Spouse/Dependent Job Change or Open Enrollment - Gains Coverage: Proof of the enrollment, listing the effective date of coverage, the type of coverage (medical, dental, vision) and the names of dependents enrolled and their effective date of coverage. Examples: copies of enrollment forms
7. Spouse/Dependent Job Loss- Loses Coverage: COBRA notice, letter from former employer or print screens from insurance carriers listing the type of coverage lost, the last date of active coverage and the names of dependents losing coverage.
8. Turning 26 and loss of coverage: COBRA notice or letter from parent's employer listing the last date of coverage, the type of coverage (medical, dental, vision) and the name of the dependent losing coverage (your name).
9. Loss of Government Program Eligibility (Medicaid or CHIP): Letter from government agency listing the last date of coverage, the type of coverage (medical, dental, vision) and the name of the dependent losing coverage (your name).
10. Medicare Eligibility: Letter from government agency listing the effective date of coverage.
11. Other Gain or Loss of Coverage: If you do not see your situation listed above, please contact the Benefits Department at benefits@prosper-isd.net to see if your particular Life Event applies for a change in enrollment.
