- Prosper ISD
- Communications Pathways FAQ
Communication Pathways FAQ
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How can I get an answer to my question?
You can call us, email us, or submit a question anonymously if preferred through Prosper ISD Chat. Please note that we can only provide a response if you enter your email address or phone number. This is a great way to have your questions answered.
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What is the BEST protocol to follow when I have a concern?
Understanding that all concerns are somewhat unique, the best protocol would be in this order: Teacher, Assistant Principal, Principal, Deputy Superintendent, Superintendent, and then School Board. Our goal is always to resolve the concern/dispute at the “lowest” possible level, which is the level closest to the specific concern. Although an “informal” process is preferred, “formal” documents are provided online for those wishing to pursue their concerns more formally.
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Is there an anonymous way to report bullying, harassment or other school-related issues?
Yes – many of our campuses have “Bully Reporting Boxes” where students can write down their complaint or concern and place it in the box (near the front office). Moreover, EVERY campus has a form on the homepage of their respective campus websites where anything of this nature can be reported completely anonymously if so desired. Moreover, the district has also implemented a new electronic mechanism (“No Bullying Zone”) to anonymously report misconduct, vandalism, mistreatment, drugs, etc. so that we can work to best ensure the safest environment for our students. We recognize that it is sometimes difficult for students to come forward, so we have tried to make it as easy and as “private” as possible.
tip411 is a method in which reports can be made regarding unsafe, criminal or suspicious behavior at school.
The bullying report links can be found under the parent tab and "No Bully Zone" and "tip411" is also found under the parent tab.
“Prosper ISD Chat” is also another way to reach out to district officials.
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What is the best way for me to stay informed about the happenings throughout PISD?
PISD has gone almost 100% electronic. Anyone can go to the district website and sign up (FREE) for any organizational, activity, grade level, campus, or district newsletters. For parents, Skyward is the most efficient way to monitor their child’s academic progress. PISD also has a Facebook, Instagram, and Twitter account. The PISD A Few Minutes is also a weekly video message from the superintendent about happenings around the district. We strive to keep you completely informed through various mediums and we welcome ideas on how to improve this in any area that we might be falling short.